Job Highlights
- 每週 44 小時；每週 5 天工作
- 工作時間：06:50 至 21:08
- 工作地點：油麻地，九龍
- 中四以上程度及具 2 年或以上客戶服務經驗
Job requirement:
- 中四以上程度，考試中取得及格成績，包括中文、英文及數學；或具同等學歷
- 最少 2 年客戶服務經驗
- 熟悉電腦軟件操作（例如：MS Word、Excel），並具備中英文文書處理能力；中文及英文每分鐘分別達到 20 及 30 字／分鐘
- 流利粵語，並具良好中英文書寫能力
- 具良好人際及溝通技巧
- 成熟、禮貌、主動、自我驅動、負責任，並能獨立工作
- 需執行輪班工作
- F. 4 or above with subjects passed including Chinese, English and Mathematics in final examination or equivalent
- At least 2 years customer service experience
- Be skillful in operation of computer software (e.g. MS-Word, Excel) and familiar with Chinese and English word processing speed should be 20 and 30 wpm per minute respectively
- Fluent in Cantonese and good written Chinese and English
- Good interpersonal and communication skills
- Mature, polite, self-motivated, responsible and able to work independently
- Rrequired to perform shift duties
Job duties:
- 為一般公眾處理 SmartPLAY 網上申請，進行登記（成為 SmartPLAY 會員／臨時會員）
- 在現場（SmartPLAY 服務中心）處理 SmartPLAY 臨時會員申請及進行身份核實
- 回答市民有關 SmartPLAY 會員登記及身份認證事宜的查詢，包括重設密碼
- 就 SmartPLAY 會員事務向區內／康樂場地的員工提供行政支援
- 進行 SmartPLAY 的用戶驗收測試及設定
- 處理職員 SmartPLAY 帳戶事宜及重設密碼
- 執行上級人員指派的其他工作
- To handle online applications for registration of SmartPLAY patron for the number of general public
- To handle SmartPLAY temporary patron on site (SmartPLAY Services Centre) patron applications and authentication
- To answer public enquiries on SmartPLAY patron registration and authentication matters including the reset of password
- To provide administrative support to district/ leisure venues staff on SmartPLAY patron matters
- To perform user acceptance tests and setting in the SmartPLAY
- To handle SmartPLAY account for staff and reset password and
- To perform any other duties as assigned by senior officers
Interested parties, please complete your name, email, job title, expected salary and attach your detailed resume in MS-Word Format.
Further discussion about this role, please Whatsapp OR Signal : 9526-4101 (Ms. Choy) for further enquiries
