Job Highlights
- Mon – Fri: Normal working hour
- Level 2 in five subjects in HKDSE/HKCE + Degree holder
- 5 yrs FT exp. in customer service among which 4 yrs in museum
Job requirements:
- Degree holder or above, preferably in subjects of History, Humanities, anthropology, cultural studies
- Level 2/ Grade E or above in five subjects including Chinese and English Language in HKDSE/HKCE
- Minimum 5 years full-time working experience in customer service, among which at least 4 years should be under museum setting (experience in docent service is preferable)
- Good command of written and spoken English, Cantonese and Putonghua
- Proficient in MS Word, Excel, PowerPoint, and Chinese Word-processing
Responsibilities:
- To assist in managing the Museum’s docents, including but not limited to arranging advance booking of docents, checking attendance of the docents, arranging replacement of docents if necessary, and arranging annual renewal of docents’ membership
- To conduct introductory/guided tours to the public and visiting group at scheduled and pre-booked time slots in English, Cantonese and Putonghua
- To attend to visitors’ enquiries and needs, and to handle telephone enquiries
- To assist in devising and organising and running education and extension activities as well as logistic support at the Museum
- To assist in preparing and editing educational and publicity materials
- To assist in monitoring and updating materials of the Museum website
- To assist in conducting visitor surveys, collecting visitors’ opinions through questionnaires and compiling data and reports for internal analysis
- To assist in collecting, cataloguing, maintaining and analyzing data or information related to exhibitions and educational programmes
- To assist in performing clerical services
- To check the stock of souvenirs, educational materials and inventory items
- To assist in formulating research materials for exhibitions and programmes
- To assist in conducting outreach programmes outside the Museum
Interested parties, please complete your name, email, job title, expected salary and attach your detailed resume in MS-Word Format.
Further discussion about this role, please Whatsapp OR Signal : 9526-4101 (Ms. Chu) for further enquiries
