Operation Assisting Officer (Contract Basis)

  • HKSAR ; Kowloon
  • 44 hours per week on shifts, 5-6 days per week on average
  • At least 1 year’ full time working experience in venue management

Job requirements:

  • Bachelor Degree or equivalent with at least 2 years full time post qualification working experience ;
  • HKCE-Chinese-Level 3 or above and English-Level 2 or above    OR
  • DSE – Chinese and English – Level 2 or above
  • The full-time post qualification working experience shall include :
  • (i) at least 12 months’ full time working experience in venue management (preferable in performing arts venues, community halls and Stadium) or event management in arts/ sports organizations ; OR
  • (ii) at least THREE large-scale events experiences (with no. of attendance over 10,000 or venue(s) with size over 15,000 square meter) in performing operations assisting service within a year
  • Having diverse experience of event management will be advantage;
  • Good command of spoken and written English and Chinese
  • Good computer skills and knowledge in the application of MS-Word, Excel and etc…
  • Fluency in Putonghua will be advantage ; and
  • Mature, self-disciplined and customer-oriented with good interpersonal, communication and supervisory skills


  • To ascertain the hirers’ requirements on stage set-up/gimmick, seating and admission arrangements by attending the Operations (OP) meeting;
  • To liaise and issue instructions to EMSD, PCCW, contractors security and the floor services for necessary services required by hirers; to oversea all  setting up and dismantling works by contractors both venue and hirers;
  • To be the Assistant Duty Officer when events are staged in the Venue; to perform duties under stage lighting and sounds with walkie-talkie(s), go up and down steep staircase, walk or stand for a long period of time ; to enforce house rules, perform crowd control duties and handle complaints from the public as well as other ad-hoc patrons requests; and to report any irregularities and accidents to senior officers;
  • To assist senior officers in supervising and organize the work of part-time staff, including the pools of ushers and admission guards;
  • To assist the venue management work including procuring/ setup/ checking/ monitoring all the OP equipment for audience admission for the prevention measures of communicable disease and enhanced admission and security measures as well as the improvement work of venue facilities; and
  • To perform overnight shifts duties, emergency duties and any other duties as assigned by senior officers

Interested parties, please complete your name, email, job title and attach your detailed resume in MS-Word Format.

Further discussion about this role, please Whatsapp : 9526-4101 (Ms. Chu) for further enquiries

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